Returns & Exchanges
We stand by the quality of our gear and offer a 30-day return window for all items in new, sellable condition. Our goal is to ensure you have the right equipment for your training, rucking, and travel needs.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Generate and print a prepaid shipping label provided by our system to ensure your gear is tracked and insured during transit.
Pack Your Gear
Place the items in their original packaging if possible, ensuring all tags are attached and the products are free of dirt or wear.
Drop Off and Refund
Deliver your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing