Frequently Asked Questions
Everything you need to know about our gear and the GORUCK lifestyle.
What makes GORUCK gear different from standard fitness equipment?
Our gear is built to Special Forces standards, designed to be overbuilt and indestructible. We use high-grade materials like 1000D Cordura to ensure your equipment survives the toughest Rucking and training environments.
What is the Scars Lifetime Guarantee?
We stand by our craftsmanship. If you manage to break your GORUCK gear, we will repair or replace it at no cost to you. This guarantee covers all our rucksacks, footwear, and apparel.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your gear's journey.
Do you offer international shipping?
Yes, we ship GORUCK gear to athletes and adventurers worldwide. Please note that international customers are responsible for any applicable customs duties and taxes.
What is your return policy?
We offer a 30-day return window for items in new, unwashed, and unused condition. Footwear must be returned in its original box to be eligible for a full refund.
How do I choose the right size rucksack?
Sizing depends on your height and the intended use. Our 20L Rucker is ideal for most frames, while the 25L is better suited for individuals over 6'0" or those needing extra capacity for long-distance events.